Information & Trust
Treasury information can be commercially and operationally
important. Housing Treasury Services is being developed with
security, privacy, transparency and responsible handling in mind.
As the service develops, the principles governing how information
is collected, used, protected and explained will develop alongside
the tools and services themselves.
01
Responsible information handling
Information provided by an organisation should be handled for
clear purposes connected with the Housing Treasury Services
functions and services that organisation chooses to use.
The intention is to avoid collecting or retaining information
simply because it might be useful at some point. Information
requirements should relate to the service being provided and
should be understandable to the organisation supplying the data.
02
Privacy and data protection
Privacy and data-protection considerations are intended to form
part of service design rather than being added after systems have
been developed.
As operational services are introduced, appropriate privacy
information will explain what personal information is required,
why it is used, how long it is retained and the relevant rights
and responsibilities.
03
Security should support trust
Security by considered design.
Treasury services may involve information about borrowing,
liquidity, facilities, investments, security, covenants and other
areas of an organisation’s financial position.
Security controls should therefore reflect the sensitivity of the
information being handled, with appropriate consideration of
access control, protection of stored and transmitted information,
backups, monitoring and recovery.
04
An organisation’s treasury information remains its information.
Housing Treasury Services should use client information only in
ways connected with providing and supporting the relevant service.
As the platform develops, the arrangements for accessing,
processing, retaining, exporting and removing client information
will be documented more fully.
05
Transparency
Users should be able to distinguish between information that is
current, information that is illustrative and functionality or
methodology that remains in development.
Housing Treasury Services intends to be clear about service
capabilities, important assumptions and limitations rather than
presenting developing functionality as complete.
06
Data sources and methodology
Treasury information becomes more useful when users can
understand where data comes from and how calculations have been
produced.
Where Housing Treasury Services uses external market information
or provides calculations, the intention is to identify relevant
data sources, explain methodologies where appropriate and make
important assumptions clear.
This will be particularly important as treasury tools, market
information and analytical functions develop.
07
Appropriate access
Access to organisational treasury information should be limited
to people and systems with an appropriate reason to use it.
As authenticated services develop, access controls and user
permissions will need to reflect the functions being provided
and the responsibilities of different users.
08
Trust as the service develops
Housing Treasury Services is still developing, and detailed
operational policies should develop alongside the services to
which they apply.
We will not present future controls, certifications or service
arrangements as though they already exist. More detailed
documentation will be published as operational capabilities are
introduced and those arrangements are confirmed.
Information & Trust
Clear principles. Clearer information.
Trust should come from responsible practice, appropriate safeguards
and transparency about how a service works. These principles will
guide the development of Housing Treasury Services as its tools and
platform capabilities become operational.